Fulfilment Pricing UK — Transparent & Scalable

Transparent pricing matters because it helps you model contribution margin with confidence. We publish how we charge and why, so you can forecast scenarios without guessing. Our calculator shows typical inputs — pick and pack, additional items, packaging materials, storage and a courier label — and then lets you adjust to match your real basket. If your catalogue mixes light letters and bulky parcels, we’ll model both flows, include realistic carrier splits, and reflect seasonal changes such as Q4 surcharges or promotional spikes. The goal is a plan you can take to your board and trust.

We design pricing to scale. As order volume grows, you should see a lower landed cost per order, especially where batching and repeat handling remove wasted touches. Many clients start with a lean setup, then add branded packaging and inserts once revenue unlocks. Our team will recommend right‑sizing guidelines that drop parcels into cheaper bands without compromising protection. You can bring your own packaging or source through us; either way, every material is itemised on invoices for clarity.

Storage is simple. You pay only for the space you use, measured by pallets, bins or shelf locations. We do not lock you into long contracts or minimums that punish seasonality. When volume is high we flex, when it’s quiet we contract — the same physical space can slide between bulk storage and pick faces as your catalogue evolves. Weekly capacity reviews keep accuracy tight and ensure inbound plans land on time.

Courier labels are where most eCommerce margin is won or lost. We select services by SLA, weight, dimensions and destination postcode — Royal Mail Tracked 24/48 for letters and small parcels, DPD Next Day for heavier or time‑sensitive consignments, UPS and DHL for multi‑parcel and international. If you’re on Amazon SFP we purchase labels via Amazon Buy Shipping and upload tracking immediately after generation to protect metrics. For DTC we still adhere to the same speed discipline, because customers don’t care which channel you used — only that their parcel arrives when promised.

Returns are part of the margin conversation too. We scan and grade within 24–48 hours, apply your rules for restock or quarantine, and surface reason codes so merchandising can reduce preventable returns at source. Over time, this feedback loop usually saves more than any single line‑item discount. We include returns processing transparently so the true cost of ownership is visible and controlled.

Finally, we believe in no‑surprise invoices. Your bill shows each component clearly and aligns with the calculator and agreed SOPs. Where we find efficiency, we pass it on at the next review. If volume shifts, we tune tiers. If packaging changes, we update the rate card first and execute second. That rhythm — plan, execute, review — is how brands protect margin while scaling orders across Amazon, Shopify, eBay and TikTok Shop.