What is Pick Pack Pro and what services do you offer?
Pick Pack Pro is a leading UK fulfilment centre and third-party logistics (3PL) provider based in Milton Keynes. We specialise in pick-and-pack fulfilment, eCommerce fulfilment, Amazon FBA prep, Amazon Seller Fulfilled Prime (SFP), warehousing, inventory management, and returns processing. Our fulfilment services integrate with leading platforms including Shopify, Amazon, eBay, TikTok Shop, WooCommerce and Etsy, helping businesses streamline order fulfilment and scale with confidence.
How do I get started with Pick Pack Pro?
Getting started with our UK fulfilment services is simple. After an initial consultation, we’ll learn about your products, sales channels and fulfilment requirements before integrating your online store with our warehouse management system. Once your inventory arrives at our fulfilment centre, we’ll configure your account, complete testing and begin processing customer orders. Most businesses can be fully onboarded within a few working days.
Where is your warehouse located?
Our UK fulfilment warehouse is located in Milton Keynes, providing excellent access to the national motorway network. This central location allows us to offer fast nationwide delivery, efficient courier collections and reliable next-day order fulfilment for businesses selling across the UK.
Are there long-term contracts or setup fees?
No. Pick Pack Pro offers flexible fulfilment services with no long-term contracts or expensive setup fees. Our transparent pricing model allows businesses to scale their operations without being tied into lengthy agreements, making our 3PL fulfilment solutions suitable for both growing brands and established retailers.
Do you offer same-day dispatch?
Yes. Orders received before your agreed daily cut-off time can be picked, packed and dispatched on the same working day. Our experienced warehouse team works with trusted UK courier partners to provide fast, reliable eCommerce fulfilment for Shopify, Amazon, eBay, TikTok Shop and other online sales channels.
Which couriers and carriers do you work with?
We partner with leading UK and international couriers, including Royal Mail, DPD, DHL, UPS and EVRi, to provide reliable delivery services. For Amazon Seller Fulfilled Prime (SFP) orders, we also support Amazon Buy Shipping, helping sellers maintain Prime delivery standards while ensuring every parcel reaches customers quickly and securely.
How do you ensure 99% pick accuracy?
Our warehouse uses barcode scanning, quality control checks and a modern Warehouse Management System (WMS) to achieve consistently high order accuracy. Every product is verified throughout the pick and pack fulfilment process, helping reduce errors, minimise returns and ensure customers receive the correct items every time.
How many orders are you fulfilling per day?
Our UK fulfilment centre is designed to support businesses of all sizes, from start-ups processing a handful of orders to established retailers dispatching thousands of parcels. Our scalable warehouse operations allow us to manage seasonal peaks and increasing order volumes while maintaining fast dispatch times and excellent service levels.
What is the onboarding process like?
Our onboarding process is quick, structured and fully supported by a dedicated account manager. We'll integrate your eCommerce platforms, import your product catalogue, receive your inventory, configure shipping rules and test your fulfilment workflow before processing live customer orders. Our goal is to make switching to Pick Pack Pro as seamless as possible.
What tech platform do you use?
We use a powerful Warehouse Management System (WMS) that integrates with leading eCommerce platforms, marketplaces and courier networks. Our technology automates order processing, inventory tracking, shipping updates and courier label generation, giving you complete visibility and control over your fulfilment operation.
Can I track my stock in real time?
Yes. Our warehouse management system provides real-time inventory management, allowing you to monitor stock levels, inbound deliveries, order status and shipment tracking whenever you need it. Having live inventory visibility helps prevent stock shortages and improves purchasing decisions.
How does inventory management work?
Every product received into our fulfilment warehouse is checked, barcode scanned and recorded within our Warehouse Management System. This provides accurate stock control, complete inventory visibility and full traceability from the moment goods arrive until they are picked, packed and dispatched to your customers.
How quickly is new stock booked in after arriving?
Most inbound deliveries are processed and booked into our warehouse within 24 to 48 working hours, depending on shipment size and any preparation requirements. Once inventory has been checked and recorded, it becomes immediately available for order fulfilment, helping you keep products available for sale without unnecessary delays.
What product types can you store and fulfil?
Our UK fulfilment warehouse supports a wide variety of non-perishable products, including health and beauty products, cosmetics, clothing, fashion accessories, homeware, consumer electronics, subscription boxes, pet products, lifestyle goods and many other eCommerce products. If you have specialist storage or fulfilment requirements, our team will be happy to discuss the best solution for your business.
Is there a limit on how many SKUs you can manage?
No. Our scalable Warehouse Management System is designed to manage everything from small product catalogues to thousands of SKUs across multiple sales channels. Whether you're launching your first online store or operating a large multi-channel eCommerce business, our UK fulfilment services grow with your business and adapt to changing inventory requirements.